Our business model of having a boutique hotel is a lot different than many of the business models we’ve already discussed, those being: mold removal and appliance repair. By not only discussing them but buy working with them as well, ordering their services for our business, we’ve learned a lot about them and today it’s time to appreciate all we have learned so far.
We’ve learned that although tow business models can be extremely different, the foundation remains the same: serve your customer. For mold removal, they serve us by remediating mold. For appliance repair, they serve us by fixing appliances. Both of these are very different then letting a guest stay in a hotel room. But we still serve our customer.
In other cases, a business model might not be to serve a customer outright, but rather to provide a product. If this product is of value, however, like selling a domestic dishwasher, then it’s still serving the customer. Providing a great product, like used clothing in our boutique, is still serving the custoemr and has the same busienss foundation as mold removal or appliance repair.
We will continue t keep learning as we expand our business in Canada, and we hope you learned something too!
Being a hotel and boutique owner in Canada means I’m not home that often. Grandkids run around all day and I come home to the mess. But I make the best of my time at home, because I have the skills to use my time wisely. And that brings us to today’s topic: How to apply your business skills in the home, and what this means for the whole family!
First we want to ask “why do we want to apply our business skills at home?” Firstly, my skills in cooking, cleaning and being patient with customers transmit nicely into household settings. Over the years I’ve learned from experts in various fields on how to do skillful things, all of which I can do at home, like learning how to repair an oven thanks to Appliance Repair Victoria on the west coast. Or, even better, my skill at cleaning the carpets thanks to years working in other hotels from Kitchener to my home country.
But there are also business skills that you should NEVER use against your own family in the home. An example of this is using sales techniques to manipulate people. If you love your family you should have an honest discussion to get to the bottom of things, not trick them with deception and sales strategies. At first, when my kids misbehaved, I would use certain sales strategies against them, managing my micro expressions to seem more intimidating, but soon I felt bad for doing this and resorted to honest conversations instead.
With that said, here are a bunch more business skills that I do use at home:
Over time this list will continue to grow as I get better at managing my business and spending more time at home.
A dear friend of mine who runs a hotel in Kitchener, Ontario, called in with a legendary tale to tell last night. I was so entertained and grateful to hear it that I thought of ways to relay the story to you dear readers on my blog. If you enjoy cute stories about helpful Canadians and quality services well rendered than this might be the good news you need to make the world seem less bleak in 2020.
Small companies in Canada are still working hard out there to do the best they can and help as many people the best way they can. That’s what this story testifies, as a small company called “Appliance Repair Kitchener” has helped my friend keep her struggling hotel business afloat by giving her free appliance repair services in return for a coupon to her hotel. The appliance repair company is also struggling as Covid has inspired people in their homes to learn how to fix their own appliances in stead of risking exposure to the virus by having a professional visit their home. But instead of being sly and finding ways to keep their business alive unethically, Appliance Repair Kitchener has decided to help as many people as they can so that their company might be remembered by locals in need of their services in the future. They have definitely gained the long-term loyalty of my dear friend who is just as excited as I am about hotels. But I bet you just want to hear the story by now, so let’s get to it.
Here’s what happened in point form.
My friend found out that her kitchen dishwasher and two of her clothes washing machines had broken down in the same day.
With having her handyman unavailable, she felt at loss of what to do because she couldn’t afford a big appliance repair bill right now.
She called several different local appliance repair companies for help, learning that most of them didn’t even have technicians available because they were all on unemployment insurance due to Covid.
She got lucky and called Appliance Repair Kitchener who listened to her story and offered her free services in return for a coupon because the staff might use the coupon in the future when family or friends visit town.
My friend didn’t even have coupons, but she knew she would make them as soon as she said yes to their offer.
All the broken appliances were repaired in the same day and now my friend is celebrating with her family, keeping the hotel business strong in these hard times.
Now I’m here telling you this so that more people can have hope for the economy and friendlies of the businesses in the beloved country of Canada let alone the province of Ontario.
There are a lot of good hotels in Kitchener and a lot of them are struggling, but with more inspiring stories like this we might be able to get out of these hard times a little sooner. After all, hotels will always be a needed service in the future, and so will appliance repair companies.
Once again I hope this story has brightened your day and changed your perspective on the year 2020 for the better. For me I look at these hard times as opportunities to help people, and it feels nice knowing others out there think the same way.
This may sound corny, but one of my top four favorite things about traveling is staying in new hotels I’ve never stayed in before. It might be because I’m a hotel owner myself and get to learn or criticize how other hotels are managed but I think it’s more because I just love staying in a fresh room with service, knowing I’ll never stay in that room again.
I don’t think I’m alone in this because there’re forums online that talk about the same thing, and people travel just to stay in famous hotels. It’s quite cool. In Canada there aren’t that many famous hotels because most of them are in the Middle East, Asia or Europe, which is understandable because most of them are hundreds of years old and Canada itself is only hundreds of years old.
My other three favorite things about traveling though are planning tourist destinations, eating in popular restaurants and visiting the ocean. Whenever I get the chance to get on a boat I do it, especially if the dock is in view of my hotel window because I get to reflect on it after with a glass of wine, which is usually when I’ll be writing. Ah, speaking of writing I hope you’ve been enjoying our blog. If you liked this post, click here to check out this one too because it’s all about the joys of staying in hotels.
In the near future I have some other amazing content for you guys so stay tuned!
We’ve moved to Canada! Welcome back. Or shall we say welcome to our new blog. We’ve come a long way. Here’s our story. Our dream has been to buy a building in Canada where we can have a boutique clothing store downstairs and a small hotel upstairs, a dual business in one. But we just don’t want an ordinary boutique. We have the best clothing designers from India in our roster to give Canada a unique fashion choice that they can’t get elsewhere. So, if you’re wondering why us then now you know. We like to think outside of the box, even adding a splash of North American flavor to our Indian clothing. So unique. It’s the one of a kind boutique!
But we haven’t found the building of our dreams yet. We’re manifesting it with crystals, so to speak. When we find it, you will be the first to know, with a 30% off coupon. Thanks for tagging along with us on this journey. We’ve certainly come a long way!